We do lessons at Guitar Gallery but we are a small shop and don’t employ a team of teachers. Gerry teaches dobro, banjo, mandolin and occasionally fiddle. Graham teaches pedal steel, dobro, beginners guitar and banjo.
Yes we do repairs on most of the instruments we sell. Call us to make sure your instrument is not beyond our scope. Set ups, general repairs, restringing, maintenance, fret dressing, tracking down annoying buzzes, pick-up repair and fitting – all these and other repairs can be done at Guitar Gallery.
We’re open on weekdays from 11am until 6pm and on Saturdays from 11am until 4pm. If you really need to see us on a Sunday, call to arrange an appointment on 03 9417 2252.
Yes, we are a licensed second hand dealer. Vintage and even historical instruments are often in stock. We’re fairly selective about what we sell and try to keep to a rule of playable instruments only, or at the very least, interesting instruments.
Currently we accept Paypal, a manual Credit Card payment, or Direct Deposit into our bank account. You don’t need a Paypal account to make a payment through Paypal. If you choose to make a manual payment, we will contact you to discuss how to proceed.
You are entitled to a refund OR repair OR exchange OR credit if the products you’ve bought are:
Changing your mind is not a reason for a refund.
If you have an item you are wanting to return, email us on [email protected] or call 03 9417 2252.
We will assess each request and respond as soon as we can.
Requests for returns will only be accepted within 7 days of receipt of goods unless you have a warranty claim. No returns will be accepted unless we are contacted first. You will be responsible for return shipping costs unless the product was shipped by us incorrectly. Credits and Refunds are limited to the cost of the goods excluding freight charges.