Covid restrictions have effected this service, we do have some help videos on the site for Banjo and Mandolin.

Yes we do repairs and restrings on most instruments. Call us to arrange. Set ups and general maintenance work normally start at $60 plus strings.

Our opening hours on weekdays are 11am to 5pm, and on Saturdays 11am to 4pm.

If you really need to see us on a Sunday, call to arrange an appointment on 0413 039 459.

Yes, we are a licensed second hand dealer. Vintage and even historical instruments are often in stock. We’re fairly selective about what we sell and try to keep to a rule of playable instruments only.

Currently we accept Paypal, or call our shop for more options.  If you choose to make a manual payment,simply email us and we will contact you to discuss how to proceed.

You are entitled to a refund OR repair OR exchange OR credit if the products you’ve bought are:

  • faulty
  • significantly different to those shown or described to you
  • not working as they’re supposed to do.

Changing your mind is not a reason for a refund.

If you have an item you are wanting to return, email us on [email protected] or call 03 9417 2252.

We will assess each request and respond as soon as we can.

Requests for returns will only be accepted within 7 days of receipt of goods unless you have a warranty claim. No returns will be accepted unless we are contacted first. You will be responsible for return shipping costs unless the product was shipped by us incorrectly. Credits and Refunds are limited to the cost of the goods excluding freight charges.